Do you sell both branded and generic drugs?
Yes, we do.
Do you require a prescription for medications?
Yes, some of the products available on the website require a valid prescription, while others are OTC.
How can I order meds from Trust Pharmacy?
To order medications from our website, please choose the necessary items in the required dosage and quantity, add them to the shopping cart, fill out a short order form and submit your order.
How do you ship orders?
We ship to almost any destination across the globe. You can choose between 2 shipping methods: EMS (trackable, usually takes 5 – 9 days) and regular airmail service (non-trackable, 14 – 21 days). The shipping fee will depend on the delivery option you opt for. To find out your shipping fee, add the necessary items to the shopping cart and click Checkout. All orders are shipped in opaque packages because we guarantee your privacy.
What if the package arrived damaged or incomplete?
In this case, you should contact us immediately. We will either reship the drugs or offer you a full refund.
How much is reshipment?
We will reship the order free of charge.
What if the package did not arrive within the promised time?
In this case, you should contact us immediately. We will offer you a full refund.
Can my order be delayed at customs?
Sometimes with happens. If this happens, you’ll be informed additionally.
How do I know that my order is accepted?
As soon as you submit your order and your credit card is charged, you will get an automatical email message, This means your order is approved and being processed.
Can I cancel my order?
Yes, you can cancel your order within 24 after it has been placed.
Can I track my order?
Yes, you can track your order status if you have opted for EMS delivery.
How can I pay for the goods?
You can pay for your order via major credit cards (Visa, MasterCard, JCB, Diners Club, Discover) and e-checks.
What if I didn’t find an answer to my question on this page?
In this case, you should contact our customer support group and our representative will answer all your questions.